Privacy Policy
How deepseek image collects, uses, and protects your personal data
2026/03/03
Introduction
Welcome to deepseek image ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI image generation platform at https://deepseek-image.com (the "Service").
By using our Service, you agree to the collection and use of information in accordance with this policy.
Last Updated: March 3, 2026
Information We Collect
Personal Information
When you register for an account or use our Service, we may collect:
- Name and email address
- Account credentials (encrypted passwords)
- Payment information (processed securely through Stripe)
- Profile information (avatar and preferences)
Usage Data
- IP address and device information
- Browser type and version
- Pages visited and time spent
- Features used and interactions with the Service
- Diagnostic data and error logs
Content Data
- Text prompts you submit for image generation
- Reference images you upload for AI processing
- Generated images and related metadata
How We Use Your Information
We use your information to:
- Provide the Service: Generate and deliver AI images based on your inputs
- Process Payments: Handle subscriptions and credit purchases
- Improve Product Quality: Analyze usage patterns to improve features and reliability
- Customer Support: Respond to your requests and troubleshoot issues
- Security: Detect and prevent abuse, fraud, and unauthorized access
- Legal Compliance: Meet legal and regulatory obligations
AI and Image Processing
Processing Scope
- Your prompts and uploaded files are processed by AI systems to generate output images
- Data may be temporarily cached for processing and delivery
- We do not use your private content to train public models without explicit permission
Retention
- Generated images remain in your account until deleted
- Deleted content is removed from active systems within 30 days
- Account data is retained while your account is active
- After account deletion, personal data is deleted within 90 days unless retention is required by law
Data Sharing and Disclosure
We may share information with:
Service Providers
- Cloud Infrastructure: For storage and delivery
- Payment Processors: Stripe for billing and payments
- Email Providers: For transactional communication
- Analytics Providers: For product performance and usage insights
Legal Requests
We may disclose data if necessary to:
- Comply with applicable law or legal process
- Protect our rights, users, or platform security
- Prevent fraud, abuse, or illegal activity
We do not sell personal information.
Data Security
We use industry-standard safeguards including:
- HTTPS/TLS encryption in transit
- Access controls and authentication checks
- Encrypted storage for sensitive data
- Security monitoring and routine updates
No internet-based system is completely risk-free, so we cannot guarantee absolute security.
Your Rights
Depending on your region, you may have rights to:
- Access personal data
- Correct inaccurate data
- Request deletion
- Export your data
- Restrict or object to processing
- Withdraw consent for marketing emails
To exercise these rights, contact us at support@deepseek-image.com.
Cookies and Tracking
We use cookies to:
- Keep sessions active
- Remember preferences
- Measure product usage and performance
You can manage cookie settings in your browser. Disabling cookies may reduce site functionality.
International Data Transfers
Your information may be processed in countries outside your own. We apply safeguards designed to protect your data under applicable law.
Children's Privacy
Our Service is not intended for users under 13. We do not knowingly collect personal data from children under 13.
Changes to This Privacy Policy
We may update this policy from time to time. Material updates will be published on this page with a revised "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy, contact us:
- Email: support@deepseek-image.com
- Website: https://deepseek-image.com/contact
- Address: deepseek image Team
This Privacy Policy is effective as of March 3, 2026.